Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which, including our Privacy Policy, govern Think Elite’s relationship with you in relation to this website.
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The term “we” and “Think Elite” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1. Registration and accounts

By registering on our website, you consent to receiving marketing, promotional and other material by way of electronic messages from us. You will ensure that all usernames and passwords required to access our website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security. You must not transfer your account to another user or maintain more than one account with us without our consent.

We may, at our sole discretion, suspend or terminate your account and limit your access to our website.

2. Limitation of liability​

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors.

We expressly exclude liability to the fullest extent permitted by law any loss or damage that results from your use of our website and any services we provide, including from all express and implied warranties and representations. We will not be responsible for errors or misstatements, and will not be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity).

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
 

3. Copyright and trade marks

We or our suppliers own copyright in the contents of our website.  This material includes, but is not limited to, the design, layout, look, appearance and graphics.

No part of our website may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our website material by including advertising or other revenue generating material. Further, you may not remove or alter any trade marks or logos that appear on any material on our website.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
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Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

4. Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. The inclusion of any linked sites does not imply any endorsement of it by us or any association with its operators. We have no responsibility for the content of the linked website(s).
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You may not create a link to this website from another website or document without Think Elite’s prior written consent.

5. Jurisdiction ​

Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.

6. Users outside of New Zealand

Our website is operated by Think Elite from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.
 

7. General provisions

If at any time we do not enforce any of these terms or conditions, or grant you time or any other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that, or any other, term or condition.

Further, if any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties.
 

Cookies Policy

We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept, you agree to our use of such technologies for marketing and analytics.

​Any dealings with any advertiser appearing on our website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any dealings or promotions.

Complaints Policy

Any person may make a complaint. You have the right to make a complaint and to have your concerns heard. Complaints and feedback help to improve our service to not only you, but others accessing our services as well.
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Your complaint will be handled with fairness and efficiency. We will maintain impartiality, confidentiality and transparency when we manage any complaints.
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To enable the timely consideration of a complaint, specific details of the incident, conduct or behaviour giving rise to the complaint should be provided.
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We are committed to resolve any complaints within 21 days where possible. If a complaint takes longer than this to resolve, we will communicate this with you and let you know of our progress as we work to resolve the issue.
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While we are committed to resolving complaints within 21 days whenever possible, external reviews will have their own timeframes.

Privacy Policy

This policy explains how Think Elite collects, stores, uses and shares your personal information. Personal information includes any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established.

We collect personal information from you, including information about your:
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• Name

• Contact information

• Location

• Computer or network

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We collect personal information:
 

• From clients, when they register an enquiry, book an appointment, attend our practice, access our Website, and/or at any other time from time-to-time in the course of our providing services.

• From third party service providers, when they are engaged to supply services to us (such as but not limited to psychologists), provide information to us or invoice us for the provision of services.

• When we receive enquiries through the Website and when the Website is otherwise accessed or used.

• When we receive enquiries via email or telephone.

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We collect this personal information for the purposes of providing the services which are the subject of this website and managing the accounts and other functionality associated with provision of those services. We may also generate personal information about you when carrying out these services.

We may disclose your personal information when necessary to do so in order to give effect to the Privacy Act 2020, including properly conducting the services which are the subject of this website, when disclosure is required by law, and when disclosure may be necessary to prevent or lessen a serious threat to public health, public safety,  or there may be a risk to life or health of an individual.

We take the protection of your personal information seriously. We keep your information safe by allowing only Think Elite staff to have access. We also utilise appropriate security measures and only retain your information for as long as necessary for the purposes described above.
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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us.

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